PerTech Group has been providing professional services since 1984 when the internal consulting "Work Systems" group was split off from corporate AT&T to form this firm. We were among the first to develop and deploy what the Human Factors and Ergonomics Society now calls the "macroergonomics" approach. Our initial focus was on organization and process improvement of primarily customer contact jobs and the telecommunications industry. We have worked with numerous clients, industries and complex processes since then, and have been incorporated as a "C Corp" in New Jersey since 1985. In our own staffing and organization, we strive to blend the behavioral and physical sciences with a healthy dose of hands-on experience. We rely on the team-based approach we have implemented for many of our clients.

We are committed to a working relationship with our clients that is: